Ọja Pariview
The R28A Video Doorphone is designed to provide a secure and efficient access control solution for various premises. It combines video and audio communication capabilities with a robust, vandal-resistant design and a numeric keypad for secure entry.

Nọmba 1: Iwaju view of the R28A Video Doorphone, showing the camera, speaker/microphone array, display screen with call options, NFC/RFID reader area, and numeric keypad.
Key Awọn ẹya ara ẹrọ
- Vandal-Resistant Body with Numeric Keypad: Ensures durability and secure PIN code entry.
- Kamẹra Igun Gigun: 116° (H) x 60° (V) viewing angle for comprehensive entrance coverage.
- PoE Support (IEEE802.3af): Simplifies installation by delivering power and data over a single Ethernet cable.
- Ibaraẹnisọrọ Olohun Ona Meji: Clear conversations with echo cancellation.
- IP-Based Connectivity: Integrates seamlessly with modern IP security infrastructures.
- SIP Compliant: Compatible with SIP-enabled PBX systems.
Package Awọn akoonu
Upon opening the package, verify that all items are present and undamaged. The standard package includes:
- R28A Video Doorphone Unit
- Oke Atẹgun
- Installation Screws and Wall Anchors
- Quick Bẹrẹ Itọsọna
Note: Specific accessories may vary. Refer to the packing list for exact contents.
Eto ati fifi sori
1. Aye Yiyan
Choose a suitable location for installation, typically near an entrance. Ensure the area is protected from direct harsh weather conditions if not rated for extreme outdoor use. The camera should have an unobstructed view of the visitor's face.
2. Iṣagbesori Device
- Secure the mounting bracket to the wall using the provided screws and anchors. Ensure it is level and firmly attached.
- Connect the Ethernet cable to the PoE port on the back of the R28A unit.
- Carefully align the R28A unit with the mounting bracket and slide it into place until it clicks securely.
- Secure the unit to the bracket using any retaining screws, if applicable.
3. Asopọ Nẹtiwọọki ati Agbára
Connect the Ethernet cable from the R28A to a PoE-enabled network switch or PoE injector. The device will power on automatically. If not using PoE, connect a 12V DC power adapter (not included) to the power input port and connect the Ethernet cable to a standard network switch.
4. Iṣeto ni ibẹrẹ
Wọle si ẹrọ naa web interface via its IP address. The default IP address can usually be found using a network scanner tool or by checking the device's display if available. Log in with the default administrator credentials (refer to the Quick Start Guide for default username and password). Configure network settings, SIP accounts, and access control parameters as required.
Awọn ilana Iṣiṣẹ
1. Ṣiṣe Ipe
To initiate a call, visitors can use the numeric keypad to dial a specific room number or extension. Alternatively, they can browse the contact list on the display screen (if configured) and select a recipient.
- Dialing a Room Number: Enter the room number using the keypad, then press the Pe bọ́tìnì (tí a sábà máa ń fi àmì fóònù ṣe àfihàn rẹ̀).
- Lilo Awọn olubasọrọ: If enabled, navigate through the contact list using the up/down arrow keys on the keypad or touch screen, then press the Pe bọtini lati sopọ.
- Calling Security Center: Press the dedicated Security Center button on the display (if available) to directly connect to the building's security or reception.
2. Granting Access
Access can be granted in several ways:
- Ṣii silẹ Latọna jijin: During a call, the resident can press a designated key on their indoor monitor or SIP phone to remotely unlock the door.
- PIN Code Entry: Authorized users can enter a pre-configured PIN code on the numeric keypad, followed by the # key, to unlock the door.
- Wiwọle Kaadi RFID/NFC: Present a registered RFID card or NFC-enabled device to the designated reader area on the doorphone to gain access.
3. Ibaraẹnisọrọ Ọna meji
The R28A supports full-duplex two-way audio communication with echo cancellation, ensuring clear conversations between the visitor and the resident.
Itoju
Regular maintenance ensures optimal performance and longevity of your R28A Video Doorphone.
- Ninu: Lo asọ, damp cloth to clean the display screen and the body of the unit. Avoid abrasive cleaners or solvents that could damage the surface.
- Awọn imudojuiwọn famuwia: Lorekore ṣayẹwo olupese ká website for firmware updates. Keeping the firmware updated ensures access to the latest features, security patches, and performance improvements.
- Ayẹwo USB: Annually inspect all connected cables for any signs of wear, damage, or corrosion.
- Awọn ayẹwo Ayika: Ensure the installation environment remains within the recommended operating temperature and humidity ranges.
Laasigbotitusita
| Isoro | Owun to le Fa | Ojutu |
|---|---|---|
| Ko si agbara/Ẹrọ ti ko tan | No PoE power; Faulty power adapter; Loose cable connection. | Verify PoE switch is active; Check power adapter and outlet; Ensure Ethernet cable is securely connected. |
| Ko si kikọ sii fidio | Network issue; Camera malfunction; Incorrect configuration. | Check network connectivity; Restart the device; Verify camera settings in the web ni wiwo. |
| No audio during call | Microphone/speaker issue; Network latency; SIP configuration error. | Check audio settings; Ensure stable network connection; Verify SIP audio codecs and settings. |
| Door not unlocking | Incorrect PIN/card; Wiring issue to lock; Lock mechanism fault. | Verify PIN/card is registered; Check wiring to electric lock; Test lock mechanism independently. |
Tí ìṣòro náà bá ń bá a lọ lẹ́yìn tí a ti gbìyànjú àwọn ìdáhùn wọ̀nyí, jọ̀wọ́ kan sí olùrànlọ́wọ́ ìmọ̀ ẹ̀rọ.
Awọn pato
| Ẹya ara ẹrọ | Ẹ̀kúnrẹ́rẹ́ |
|---|---|
| Awoṣe | R28A |
| Kamẹra | Wide-Angle (116° H x 60° V) |
| Bọtini foonu | Bọtini Nọmba |
| Ibi ti ina elekitiriki ti nwa | PoE (IEEE802.3af) or 12V DC |
| Ohun | Two-Way with Echo Cancellation |
| Asopọmọra | IP-Based, SIP Compliant |
| Iduroṣinṣin | Vandal-Resistant Body |
| Olupese | Akuvox |
Alaye atilẹyin ọja
The R28A Video Doorphone comes with a standard manufacturer's warranty. Please refer to the warranty card included in your product packaging or visit the official Akuvox webAaye fun awọn ofin ati ipo alaye nipa aabo atilẹyin ọja, iye akoko, ati ilana awọn ẹtọ.
Typically, the warranty covers defects in materials and workmanship under normal use. It does not cover damage caused by misuse, accidents, unauthorized modifications, or improper installation.
Onibara Support
For technical assistance, troubleshooting, or product inquiries, please contact Akuvox customer support through the following channels:
- Webojula: Visit the official Akuvox website for FAQs, support documentation, and contact forms.
- Imeeli: Tọkasi iwe ọja rẹ fun adirẹsi imeeli atilẹyin kan pato.
- Foonu: Contact numbers for regional support may be available on the Akuvox webojula.
When contacting support, please have your product model (R28A) and serial number ready to expedite the process.



