Skymee Manuals & User Guides

Shenzhen Skymee Technology Co., Ltd., founded in 2017 in Shenzhen, China, is a rapidly growing enterprise dedicated to the innovation of smart pet supplies. The brand bridges the distance between pets and their owners through intelligent technology, allowing for remote care and interaction anytime, anywhere.

Skymee's product lineup includes advanced smart automatic feeders, high-definition pet cameras with two-way audio, and the interactive Owl Robot that functions as a mobile pet companion. These devices are designed to resolve common pet care anxieties—such as feeding schedules and separation anxiety—by integrating mobile app control, video monitoring, and reliable backup power systems.

• How do I reset my Skymee smart feeder?

  To reset the device, ensure it is powered on, then locate the reset hole (usually on the back or bottom). Insert a pin or paperclip and hold for about 5 seconds until you hear a beep indicating the device has reset to factory settings.

• Does Skymee support 5G Wi-Fi?

  No, most Skymee devices currently support only 2.4GHz Wi-Fi networks. Please ensure your smartphone is connected to a 2.4GHz network during the setup process.

• What happens to the feeding schedule during a power outage?

  Skymee feeders typically feature a dual power supply system. If you have installed backup batteries (usually D-cell), the feeder will switch to battery power automatically to ensure the pre-set feeding plan continues.

• Which app is required for Skymee devices?

  You need to download the 'Skymee' app, available on both the Apple App Store and Google Play Store, to set up and control your smart pet devices.

• What should I do if the device shows as offline?

  Check your home Wi-Fi signal and ensure the device is plugged in. If the issue persists, try resetting the device and re-adding it via the app, ensuring you are using a 2.4GHz network connection.