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AIVA Manuals & User Guides

AIVA by BURG-GUARD provides professional-grade IP cameras and video surveillance equipment featuring advanced AI Video Analytics capabilities.

Tip: include the full model number printed on your AIVA label for the best match.

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AIVA Security Cameras

AIVA represents a specialized line of advanced security and video surveillance cameras manufactured by BURG-GUARD GmbH. Known for their high-resolution network IP cameras, the AIVA series includes cutting-edge features such as UHD video, AI Video Analytics (IVA), TrueWDR, and infrared night vision capability. These professional-grade cameras are designed for highly reliable indoor and outdoor installations, providing robust security solutions with seamless network integration.

With durable housing designs featuring IP67 water resistance and IK10 vandal protection, AIVA cameras are built to withstand severe environmental conditions and physical tampering. Users can effortlessly manage their surveillance setups and view live streams via the P2P BURGcloud platform or the dedicated Burg Cam mobile app.

AIVA manuals

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AIVA support FAQ

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  • Where can I download the IP-Finder software for my AIVA camera?

    You can download the IP-Finder & Config Tool from the Downloads & Software section on the official BURG-GUARD website (burg-guard.de).

  • Which app should I use to remotely view my AIVA camera?

    You can use the 'Burg Cam' app, available for iOS and Android, to connect, control, and remotely view your AIVA IP cameras from a smartphone or tablet.

  • How is the AIVA IP camera powered?

    The camera can be powered using a standard 12V DC power supply or through Power over Ethernet (PoE 802.3af) utilizing a standard network cable.

  • Where can I find the reset button on my AIVA camera?

    The reset button is typically located near the Micro SD card slot underneath the camera housing or on the main cable pigtail assembly.