Commander Manuals & User Guides

Commander is a well-established Australian telecommunications company dedicated to serving the needs of small and medium-sized businesses. With a history spanning several decades, Commander offers a comprehensive suite of business-grade solutions including NBN broadband, IP office phones, mobile plans, and electricity services.

Known for their "Command Central" and "Take Command" management portals, they provide tailored connectivity and communication infrastructure designed to keep businesses running smoothly. Now part of the Vocus Group, Commander continues to support Australian enterprises with reliable hardware like the T53W/T54W IP handsets and modem gateways.

• How do I log into my Commander TP-Link VX420 modem?

  Ṣii a web browser and go to https://192.168.1.1. The default username is 'admin' and the password is 'admin@VX420'.

• How do I transfer a call on my Commander IP phone?

  For a blind transfer, press the Transfer key during an active call, enter the destination number, and press Transfer again. For an assisted transfer, wait for the second party to answer and announce the call before pressing Transfer.

• How do I access voicemail on my Commander handset?

  If the Message Indicator Light flashes red, press the Messages button. You will be prompted to enter your PIN, which is provided in your 'Commander Phone - Administrator details' email.

• Who do I contact for Commander Phone installation support?

  For assistance with installation or onboarding, you can call the Commander Phone team at 1300 638 208 or email onboarding@commander.com.