Àwọn Ìwé Ìtọ́sọ́nà àti Ìtọ́sọ́nà Olùlò

IDAN (often referred to as MAGIC Vietnam or MAGIC Korea) is a consumer electronics and home appliance brand widely recognized for its innovative kitchen products. Distributed primarily in Vietnam by the Nguon Song Viet Import Export Trading Company, the brand focuses on simplifying daily household chores with high-quality, multifunctional devices. Key product lines include their signature steam air fryers, induction and infrared cookers, and high-performance blenders.

The brand emphasizes modern design, safety, and health-conscious features, such as oil-free frying and nutrient-retaining steaming technologies. With a strong commitment to customer satisfaction, MAGIC provides comprehensive warranty services and support through established service centers. Whether refining a home recipe or upgrading kitchen efficiency, MAGIC products offer reliable performance for contemporary families.

• How do I clean the water tank on my MAGIC steam air fryer?

  Remove the water tank from the unit and open the cap to rinse it. If the tank is unused for a long time, clean it thoroughly to prevent mildew. Using distilled or purified water is recommended to maintain efficiency.

• What does error E6 mean on the MAGIC induction cooker?

  Error E6 typically indicates IGBT overtemperature protection. The appliance will stop heating; allow it to cool down (temperatures must drop below 100°C) before restarting the device.

• How do I activate the warranty for my MAGIC product?

  Warranty activation is often done electronically. Check your product manual for a Zalo OA code to scan, or contact the MAGIC customer hotline (e.g., 1800 8379) for assistance with registration.

• Can I use any type of pot on the MAGIC infrared cooker?

  Yes, infrared cookers are compatible with most pot materials (glass, ceramic, metal) as long as they can withstand high temperatures. Ensure the bottom of the pot is flat and not concave or convex for optimal heat transfer.