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Twothousand Machinery Co., Ltd., founded in 2000, is a leading manufacturer and supplier of commercial kitchen equipment based in Guangzhou, China. For over two decades, the brand has specialized in providing a comprehensive range of food preparation and processing machinery for hotels, restaurants, bakeries, and supermarkets.

The Twothousand product portfolio includes industrial food mixers, spiral mixers, dough sheeters, electric and gas fryers, commercial dishwashers, and refrigeration equipment. Known for durability and efficiency, Twothousand products are designed to meet the rigorous demands of high-volume kitchen environments while complying with international safety standards.

• How do I change the speed on my Twothousand food mixer?

  For most gear transmission mixers, you must stop the machine completely before changing speeds to avoid damaging the gearbox. Do not attempt to shift gears while the mixer is running.

• How do I clean the Twothousand electric fryer?

  Ensure the power is cut off and the oil has moved to a safe temperature. Remove the electric control box (do not submerge in water) if detachable, then remove the oil pot for cleaning. Wipe the heating element carefully and ensure all parts are dry before reassembly.

• What should I do if my Twothousand dishwasher is not heating water?

  Check if the heating pilot lamp is on. If the machine fills but does not heat, it may be in a protection mode or require a check of the heating element or thermostat by a professional technician. Ensure the water supply pressure is within the required range (1.5-1.9 BAR).

• Why does my mixer stop working automatically?

  Twothousand mixers are equipped with overload protection. If the bowl is overloaded or the motor overheats, the machine will stop. Reduce the load or allow the motor to cool, then reset the machine to continue operation.